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Evidence Guide: FSKOCM08 - Use oral communication skills to facilitate workplace negotiations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FSKOCM08 - Use oral communication skills to facilitate workplace negotiations

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to facilitate workplace negotiations

  1. Define the purpose of the negotiation
  2. Identify the scope of the negotiation
Define the purpose of the negotiation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the scope of the negotiation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate workplace negotiations

  1. Use appropriate oral communication strategies for workplace negotiation
  2. Use appropriate grammar, vocabulary and pronunciation
  3. Use appropriate non-verbal communication
Use appropriate oral communication strategies for workplace negotiation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate grammar, vocabulary and pronunciation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate non-verbal communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review own performance

  1. Seek feedback on the effectiveness of communication for workplace negotiations
  2. Critically evaluate own performance to identify areas for improvement
Seek feedback on the effectiveness of communication for workplace negotiations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically evaluate own performance to identify areas for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to facilitate workplace negotiations

1.1 Define the purpose of the negotiation

1.2 Identify the scope of the negotiation

2. Facilitate workplace negotiations

2.1 Use appropriate oral communication strategies for workplace negotiation

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on the effectiveness of communication for workplace negotiations

3.2 Critically evaluate own performance to identify areas for improvement

Required Skills and Knowledge

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to facilitate workplace negotiations

1.1 Define the purpose of the negotiation

1.2 Identify the scope of the negotiation

2. Facilitate workplace negotiations

2.1 Use appropriate oral communication strategies for workplace negotiation

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on the effectiveness of communication for workplace negotiations

3.2 Critically evaluate own performance to identify areas for improvement

Evidence of the ability to:

facilitate complex workplace negotiations appropriate to audience and purpose

review the effectiveness of own performance to identify areas for improvement.

Evidence must be collected using typical workplace negotiations.

Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.

Evidence of the following knowledge must be demonstrated:

oral communication strategies to facilitate workplace negotiations

non-verbal communication to facilitate workplace negotiations

grammar, vocabulary and pronunciation to facilitate workplace negotiations.